Privacy Policy

Last updated: 21 July 2026

HRC Printing (“HRC Printing”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you use hrcprinting.com.

1. Personal Data We Collect

We may collect the following personal data:

  • Name, company name, email address, telephone number, and delivery address;

  • Account details, including username and password;

  • Order details, product selections, artwork files, specifications, and communications;

  • Payment status and transaction reference information;

  • Technical information, such as IP address, browser type, device details, and website usage data; and

  • Information you provide when contacting HRC Printing.

2. How We Use Your Personal Data

We may use your personal data to:

  • Create and manage your customer account;

  • Process, produce, and deliver your orders;

  • Process and verify payments through Payex and FPX;

  • Communicate about orders, deliveries, enquiries, and customer support;

  • Improve our website, products, services, and customer experience;

  • Prevent fraud, unauthorised transactions, and misuse of our website;

  • Comply with legal, regulatory, accounting, and record-keeping requirements; and

  • Send marketing communications where you have agreed to receive them.

3. Disclosure of Personal Data

We may disclose personal data where necessary to provide our services or comply with legal obligations, including to:

  • Appointed courier service companies for delivery;

  • Payex, FPX, and related payment-service providers;

  • Website-hosting, technology, and support providers;

  • Professional advisers, auditors, insurers, and legal representatives; and

  • Government authorities, regulators, or other parties where required or permitted by law.

We do not sell, rent, or trade personal data to third parties for their independent marketing purposes.

4. Payment Information

All online payments are processed through our integrated Payex payment gateway via FPX. HRC Printing does not accept manual payments and does not store your online-banking login credentials or payment authentication details.

5. Cookies

Our website may use cookies and similar technologies to operate the website, remember preferences, analyse website traffic, and improve your browsing experience. You may manage cookies through your browser settings; however, some website functions may not operate correctly if cookies are disabled.

6. Data Security and Retention

We use reasonable technical, organisational, and administrative measures to protect personal data from unauthorised access, loss, misuse, alteration, or disclosure.
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including order fulfilment, customer support, legal compliance, dispute resolution, and record-keeping.

7. Your Rights

Subject to applicable law, you may request access to or correction of your personal data, withdraw consent, or opt out of direct marketing communications. Such requests may be made using the contact details below. Please note that certain requests may affect our ability to provide services or complete an order.

8. Third-Party Websites

hrcprinting.com may contain links to third-party websites. HRC Printing is not responsible for the privacy practices, content, or security of external websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be published on this page with an updated “Last updated” date.

10. Contact Us

For privacy-related enquiries or requests:

HRC Printing
Email: sales@hrcprinting.com
WA: WhatsApp Us
Address: 1-9-8, Meridien Square, Tingkat Kelicap, 11900 Bayan Lepas, Pulau Pinang, Malaysia.